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Emergency Relief and Money Management

As part of our Family Services division of South Burnett CTC, we provide services to individuals facing crisis situations or suffering from financial hardship by delivering services such as Emergency Response and Money Management to people in need.

These services aim to assist individuals by not only coming to the aid of people in crisis; but also by empowering them in giving them the tools, advocacy and the connections to build confidence and independence in their financial abilities.

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Service Delivery Guide

Our Programs

A man hands grocery bags to another person in a small room stocked with food and household items.
Emergency Relief
The Emergency Relief program offers immediate assistance to individuals facing crisis situations, aiming to stabilize their

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Two women sit at a desk with cash, paperwork, and piggy banks; one woman appears to be explaining or discussing something financial.
Money Management
Money Management is a free, confidential, and independent service providing budgeting, and financial resilience support and advocacy for people experiencing or likely to experience financial crisis.

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Our Programs Operate from:

Location

Kingaroy (64 Somerset Street, Kingaroy QLD 4610)

Nanango (41A Drayton Street, Nanango QLD 4615)

 

Contact Information

For more information or to get involved, please reach out to us at:
Address: 64 Somerset Street, Kingaroy QLD 4610
Email: yfs@sbctc.com.au
Phone: (07) 4162 7788

Services

View All Services
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Get Set For Work
Get Set for Work is a free program supporting young people aged 15 to 19 who are disengaged from education and employment. We help participants build confidence, gain job readiness skills, and work towards a brighter future.
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Bail Support
The program provides targeted support to young people involved in the youth justice system, helping them meet bail conditions and reduce the risk of reoffending.
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Student Wellbeing Officers
Student Wellbeing Officers support the general wellbeing of students by providing additional role model in the school.
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Youth Support Coordinator
The Youth Support Coordinator (YSC) program at Nanango State High School (NSHS) supports at-risk students to remain engaged in education and to achieve positive outcomes.
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Reconnect
Reconnect is a community-based early intervention and prevention program for young people who are homeless or at risk of homelessness.
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Extended Post Care Support
The Extended Post Care Support (EPCS) program provides comprehensive assistance to young adults transitioning from care to independent living.
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Next Step Plus
Next Step Plus is a service for young people aged 15-25 years in Queensland who have had a care experience since their 12th birthday.
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Youth Connector
The Youth Connector program in the South Burnett is a partnership with Laurel Place. The Youth Connector Provides young people with a single point
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Fusion
Fusion supports young people aged 12 – 21 who are at risk of disconnection from their family, community, prosocial, recreational and/or support
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Safe Haven and Patrol
Safe Haven provides crucial support to families, young people, and the community to mitigate the effects of domestic violence, particularly on children in the Cherbourg area.
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RENEW Early Years Service
The RENEW Early Years Service works with families to support the development of children from birth to 5 years; with the primary goal of developmental readiness, engagement in kindergarten and successful transition to the formal schooling environment.
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RENEW Intensive Family Support (IFS)
RENEW Intensive Family Support (IFS) builds the capacity of families to adequately nurture, protect and keep their children safe. IFS provide immediate assistance, practical hands on assistance and link families to other specialists.
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Family and Child Connect
Family and Child Connect is a free local Community Based Intake and Referral service that supports families who are under stress.
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Immediate Housing Response
This program assists families through support and brokerage to access immediate accommodation and longer-term housing options.
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Immediate Housing Response – Individual/Couples
This program assists individuals and couples through support and brokerage to access immediate accommodation and longer-term housing options.
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A close-up of a paper labeled Notice of Eviction with a partially visible court case number on a dark surface. An envelope lies underneath the notice.
Sustaining Tenancies
Sustaining Tenancies supports people who have a place to stay to maintain their accommodation and avoid entering homelessness.
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Youth Outreach/Mobile Support
Our service supports young people who are homeless or at risk of homelessness to access or maintain their accommodation.
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Malcolm’s Youth Hostel
The Youth Hostel is located in Kingaroy and provides crisis accommodation for up to 6 young people aged 16-25.
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Counselling and Support for People Using Violence
Our Cherbourg-specific program offers counselling and support to help you address the impact of your violence towards others.
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Seeking Court Support
We provide court based support to victim survivors who have court proceedings before a Magistrates Court in relation to domestic and family violence matters at Kingaroy and Murgon.
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Seeking Counselling for a child
Our specialised domestic and family violence counsellors provide therapeutic support for your child or young person in a safe, empathetic and trusting environment that fosters growth and healing.
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Adult Counselling & Victim Survivor Counselling
Counselling is provided for victim survivors in Cherbourg and across the South Burnett.  Our sessions take place in a safe, non-judgemental space.
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Seeking Immediate Safety Support
Our Assessment and Response Team are trained and experienced Domestic and Family Violence Specialists who understand the impact and challenges faced by those affected by domestic and family violence.
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Become a Foster Carer
Fostering is an incredibly rewarding way to make a real difference in a child’s life, and we’re here to support you every step of the way.
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Existing Foster Carer
Our team is here to provide ongoing support, guidance, and resources to help you create a safe and loving environment for the children in your care.
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Partners In Foster Care
We provide children with the best care, no matter their situation. Kinship Care keeps kids with relatives or close friends for safety and love. Foster Care offers a stable home while families overcome challenges. Intensive Foster Care supports children with complex needs. We’re here to help you make a difference.
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Two women sit at a desk with cash, paperwork, and piggy banks; one woman appears to be explaining or discussing something financial.
Money Management
Money Management is a free, confidential, and independent service providing budgeting, and financial resilience support and advocacy for people experiencing or likely to experience financial crisis.
Learn More
A man hands grocery bags to another person in a small room stocked with food and household items.
Emergency Relief
The Emergency Relief program offers immediate assistance to individuals facing crisis situations, aiming to stabilize their
Learn More
A single-story building with a red roof and front porch sits behind a blue sign that reads Nanango Neighbourhood Centre and contact information.
Nanango Neighbourhood Centre
Residents of Nanango can access the full range of CTC programs through our comprehensive intake system. Whether you visit our office, call us, or are referred by a partner organisation, we will help you make appointments and connect you with the appropriate resources.
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Disability Services
At South Burnett CTC, we believe in listening, understanding, and walking alongside you on your journey. We’re here to provide support that’s as unique as you are—whether it’s through Plan Management, Support Coordination, or Frontline Support.
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Residential Services
Children and young people in Residential Services are generally between 12 and 17 years of age. They enter Residential care through a direct referral from Child Safety. We have a specialist team or youth workers, trained in trauma informed care who provide 24/7 support across a number of houses in the South Burnett.
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Quick links

Making a Real Difference

A woman holding a small black and white dog sits on an outdoor swing bench next to a man; both are smiling and surrounded by greenery.
A Decision from the Heart – Jamie and Khalia’s Foster Care Story

Jamie and Khalia’s journey into fostering began with a simple wish: to make a positive difference in a child’s life.

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Josie and Mark’s Foster Care Journey: A Home Filled with Love and Hope

For Josie and Mark, opening their home to children in need wasn’t just a decision - it was a calling.

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Our Children Belong in our Community – Ida’s Story

For Ida, keeping her grandchildren in their community wasn’t just important—it was essential.

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Foster Care Was the Best Thing That Ever Happened to Me – Lateesha’s Story

“Being in foster care doesn’t define who you are. Being in foster care isn’t a secret. It’s life. It happens, and it should be talked about.”

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You Don’t Have to Be Amazing – Just Willing to Help – Cherie’s Story

Cherie, a proud Wakka Wakka and Woolly Woolly woman, never set out to become a foster carer, but her experience working at a local school changed everything.

Learn More About Story
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