View our guide of useful COVID-19 resources here

Specialists Homelessness Service (SHS)

South Burnett CTC provides specialist homelessness services (SHS) through Malcolm’s Youth Hostel and Mobile Homelessness Support.

What is the Malcolm's Youth Hostel?

Malcolm's Youth Hostel provides crisis accommodation for up to 6 young people aged 16-25.

Individual case management supports people experiencing homelessness to achieve self-reliance and independence including:

  • Cooking Skills: Basic meal planning, preparation, and cooking, including nutrition, hygiene, and shopping on a budget.
  • Cleaning Skills: Cleaning and washing routines, working on a cleaning roster with other tenants promoting successful shared housing.
  • Responsible Tenant Skills: Adhering to a tenancy agreement, learning to live with housemates, and building an understanding of the rental market and tenancy rights and responsibilities.
  • Community Living Skills: Engaging in the community through events, groups, and referrals, accessing professional and community supports.

What is Mobile Homelessness Support?

Mobile Support focuses on young people not residing in Malcolm’s Youth Hostel. It focuses on supporting, assisting, and advocating for young people aged 16 to 25 years of age who are homeless or at risk of homelessness. The program provides young people with information and assistance, so they become empowered to make informed decisions, understand processes and achieve their goals.

Youth workers work with young people to resolve crises, re-establish family links where appropriate and strengthen their capacity to live independently through case management support.

Qld Gov.jpg Program Funding

SHS is primarily funded by Queensland Department of Communities and Housing.

 Who is eligible?

The SHS Support is for young people who are:

  • Aged 16-25 years
  • Homeless or at risk of homelessness, including couch-surfing and overcrowding. 

How does SHS work with young people?

Young people who are eligible for the SHS program will have access to one-on-one case management. Through case management young people will be supported to identify and attain short and long-term goals. All young people will have access to activities and one-off programs designed to provide engagement and information, as well as being provided with support to other programs.

SHS is not a Centrelink approved activity.

Interested in SHS Youth Hostel support?

If you are a young person and interested in accessing this program or just have questions, please contact an SHS youth worker on our details below.

If you are an organisation and would like to make a referral, you can use this referral form or make a referral through QHIP if you have access to this platform.

Contact Us

Phone: (07) 4162 7788
Email: tomm@sbctc.com.au
Address: Youth Park, Lot 2 Somerset Street, Kingaroy QLD 4610
Postal: PO Box 490, Kingaroy QLD 4610