FEEDBACK
Your thoughts and suggestions help us improve so we can better support the South Burnett community. We’d love to hear from you!
Please note that contact details are optional, however if you would like us to get in touch, please enter your name and a phone number or e-mail address:
Complaints
If you would like to lodge a complaint in relation to CTC, you can do so electronically above or download a copy of our Complaint Form to fill in, this form can be emailed back to us at admin@sbctc.com.au
You can also view our Complaints Management and Resolution Policy

Easy-Read-Version.pdf
If you would like to complain to an organisation that provides funding to CTC, please find below the following links:
- Domestic Violence Services:
Department of Justice and Attorney-General - Child, Family, Safe Haven or Foster Care Services:
Department of Children, Youth Justice and Multicultural Affairs (cyjma.qld.gov.au) - Housing or Money Management Services:
Department of Communities, Housing and Digital Economy (chde.qld.gov.au) - Disability Services:
For people with disability specifically involved in DES or ADE:
The Complaints Resolution and Referral Service – Job Access
For the NDIS Quality and Safeguards Commission site:
www.ndiscommission.gov.au/participant/complaints